Digitalizing Service to Create a Personalized Welcome and Increase Efficiency According to the IHG study that came out this year titled “Creating Moments of Trust,” 3 out of 4 travelers agree that international hotel chains are the most likely to offer the same quality […]
The Plaza Athénée and Its History I invite you to discover several articles on the renovation of the Plaza Athénée in Paris. It ranks among the most beautiful and iconic Palaces in Paris, and it is a place that I hope you […]
Denis Courtiade at EQUIPHOTEL Interview with Denis Courtiade, Director of Restaurant Alain Ducasse at the Plaza Athénée As a partner of EQUIP’HÔTEL Salon, I will be publishing an article each Wednesday on one of the projects that will be presented over the […]
Edouard François: architect… What is the specialty of your agency? What characterizes your work? Can you tell us about your proudest achievements that will allow us to better understand your philosophy? What hotel projects have you worked on? I am largely known for […]
Interview with Josephine Leung, architect of GOCO Hospitality’s design: ‘Understated Luxury’ As both a consulting and operating wellness hospitality company, [...]
Decoding the Luxury Hotel Industry
Decoding the Luxury Hotel Industry was born from my expertise in the luxury hotel trade, as well as my passion for the Art of Welcoming. I invite you to discover this revolving gallery of articles, in which I share my views on luxury 4-star and 5-star hotels with the aim of redefining the notion of the French art of welcoming in the hotel industry. I have developed my knowledge of this sector through my various roles in hotel management and marketing for an international leader in hotel brands (ACCOR/SOFITEL Group). Over the years, I have visited over 350 different 4-star and 5-star hotels and Palaces around the world, and today, I am involved in organizing numerous luxury events in hotels.
Over the centuries, we have come to inherit the best of all that France represents: her traditions, the culinary arts, the art of living, and the codes of sophistication, elegance, and refinement. Among these, it is the Art of Welcoming that lies at the heart of luxury hotels and palaces. Inspired by the experience of luxury service, I unearth the latest trends to assist you with your hotel plans by delivering news on the best of what’s being done across hotels. My insatiable curiosity, layered insights on luxury hotels, and network of experts, investors, hotel managers, and talents will come together to accompany you in navigating this sector.
I offer you my personal analyses of high-end and luxury hotels. You will also find my interviews with numerous industry experts who have agreed to join me in my mission. This site also serves as a space of exchange, so feel free to send me your own hotel experiences or ask any questions. You will regularly find articles along the following themes: Style and Design, Training, Employment, Restaurant Offerings, Luxury, Hospitality, Hotel Professions, Paris Hotels, Hotel Architecture, Hotel Constructions and Renovations, and Commercial Strategy for Hotels.
Welcome to my site; I hope you enjoy your stay.