A Conversation with Gilles Le Bras, organizer of the ‘Meilleur Ouvrier de France’ competition for hotel receptionists. Back when I was a Director of Accommodations, I had the pleasure of serving as member of AICR (Amicale Internationale des Chefs de […]
Does France Need to Work on the French Art of Welcoming? I recently met with Olivier Carvin, CEO for the Maranatha Group, during the EQUIPHOTEL Salon. We were able to exchange our views on the French art of welcoming. What […]
The French art of welcoming is a way of conceptualizing spaces for reception. How have you reinterpreted this art? To us, the French art of welcoming involves the feeling of truly being at home, of feeling good in a space […]
Meet Séverine Pétilaire-Bellet, General Manager of the LOV Hotel Group Collection. This luxury hotel chain boasts the following establishments to its name: Les Airelles, Chalet Ormello, Aman Le Mélézin, and Le Chalet de Pierres in Courchevel, La Bastide de Gordes […]
ILHA, Partner of Chambre ORIGINE I am delighted to announce that the International Luxury Hotel Association (ILHA) has joined Delporte Hospitality as [...]
Decoding the Luxury Hotel Industry
Decoding the Luxury Hotel Industry was born from my expertise in the luxury hotel trade, as well as my passion for the Art of Welcoming. I invite you to discover this revolving gallery of articles, in which I share my views on luxury 4-star and 5-star hotels with the aim of redefining the notion of the French art of welcoming in the hotel industry. I have developed my knowledge of this sector through my various roles in hotel management and marketing for an international leader in hotel brands (ACCOR/SOFITEL Group). Over the years, I have visited over 350 different 4-star and 5-star hotels and Palaces around the world, and today, I am involved in organizing numerous luxury events in hotels.
Over the centuries, we have come to inherit the best of all that France represents: her traditions, the culinary arts, the art of living, and the codes of sophistication, elegance, and refinement. Among these, it is the Art of Welcoming that lies at the heart of luxury hotels and palaces. Inspired by the experience of luxury service, I unearth the latest trends to assist you with your hotel plans by delivering news on the best of what’s being done across hotels. My insatiable curiosity, layered insights on luxury hotels, and network of experts, investors, hotel managers, and talents will come together to accompany you in navigating this sector.
I offer you my personal analyses of high-end and luxury hotels. You will also find my interviews with numerous industry experts who have agreed to join me in my mission. This site also serves as a space of exchange, so feel free to send me your own hotel experiences or ask any questions. You will regularly find articles along the following themes: Style and Design, Training, Employment, Restaurant Offerings, Luxury, Hospitality, Hotel Professions, Paris Hotels, Hotel Architecture, Hotel Constructions and Renovations, and Commercial Strategy for Hotels.
Welcome to my site; I hope you enjoy your stay.